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Thank you for choosing Capedell for your 7D car mat needs. This page provides important information about shipping and delivery of our products. Please read the following details carefully before placing your order.
1.1. We currently offer shipping to select locations. During the checkout process, please ensure that your shipping address is within our designated shipping areas.
1.2. If your location is not available for shipping, we apologize for any inconvenience caused. We are constantly working to expand our shipping coverage and hope to serve you in the future.
2.1. We utilize reputable shipping carriers to deliver our 7D car mats. The available shipping methods and timeframes will be displayed during the checkout process, based on your location and selected shipping option.
2.2. The estimated delivery time provided is an approximation and may vary due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen circumstances.
3.1. We strive to process and ship orders promptly. Once your order is placed and payment is confirmed, we will begin processing it within [X] business days.
3.2. Please note that order processing time does not include weekends, public holidays, or unforeseen events. Delays may occur during peak seasons, promotional periods, or under other exceptional circumstances.
4.1. The shipping costs for your order will be calculated based on the weight, dimensions, destination, and selected shipping method. These costs will be displayed at the checkout before you confirm your order.
4.2. Please note that additional charges, such as customs duties or taxes, may apply for international shipments. These fees are the responsibility of the customer and may be collected by the local customs authorities.
5.1. Once your order has been shipped, we will provide you with a tracking number, if available, via email. You can use this tracking number to monitor the progress of your shipment.
5.2. Tracking information may take some time to be updated by the shipping carrier. If you encounter any issues or require assistance with tracking your order, please contact our customer support team, and we will be happy to assist you.
6.1. It is important to provide accurate and complete shipping information during checkout to ensure successful delivery of your order. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
6.2. In the event that the shipping carrier is unable to deliver your package due to unsuccessful delivery attempts or other reasons, they may leave a notification or contact you directly to arrange for re-delivery or pickup from a designated location. It is the customer’s responsibility to follow up and arrange for the receipt of the package in such cases.
7.1. We take great care in packaging and securing our products for shipping. However, in the rare event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with you to resolve the issue and initiate any necessary claims or investigations with the shipping carrier.
8.1. If you have any further questions or need assistance regarding shipping and delivery, please do not hesitate to contact our customer support team. We are here to help and ensure that you have a smooth and satisfactory shopping experience.
Please note that by placing an order with Capedell, you agree to comply with our shipping and delivery policies as outlined on this page. These policies are subject to change without prior notice, but any modifications will be reflected on this page for your reference.
